We strive to maintain excellent customer service and satisfaction.
You may cancel an order only if the order has not yet been processed. In Stock orders ship out within 24 hours. If your order has already processed you will have to process a return.
You may return new, unopened items within 30 days of delivery for a refund minus a 10% restocking fee. You must include the original packing slip with the returned item(s.)
You may return damaged books for a full refund. You must include the original packing slip and a description of the defect with the returned item(s.)
It may take up to 20 days for your return to process. You are responsible for shipping expenses for all returns.
How to Initiate a Return
Please e-mail your request to return with the exact reason to: firstname.lastname@example.org